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Voice of Customer

Sunyang always has a client's listening carefully.

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Consent on personal information processing and collection

A. Personal information items collected

sunyang collects personal information such as below for consultation, contest, and service application.

  • -Names, email addresses, mobile phone numbers, and jobs can also be generated and collected in the service use or business process
  • -User's browser type and OS, search term, IP address, visit date, bad usage record, service usage record, access log, cookie, access IP information, payment record, and suspension record

B. Purpose of collecting and using personal information

sunyang uses the collected personal information for the following purposes:

Implementing contracts for service delivery and settling charges for service delivery

Provide content, ship goods or send bills, etc., certify yourself in financial transactions and provide financial services, purchase and charge payment, and collect charges.

member management

Personal identification, personal identification, prevention of unauthorized use and unauthorized use of substandard members, confirmation of intention to sign up, restriction on the number of subscriptions and subscriptions, confirmation of consent from legal representatives when collecting personal information of children under the age of 14, identification of legal representatives, preservation of records for dispute settlement, notification, etc.

Leverage for marketing and advertising

Developing new services (product) and providing services, providing services according to statistical characteristics and posting advertisements, validating services, identifying frequency of access, statistics on members' use of services, events, etc

C. The period of possession and use of personal information

In principle, after the purpose of personal information collection and utilization is achieved, the information is destroyed without delay. However, the following information shall be retained for the period specified for the following reasons:

Reason for keeping information by internal policy

Application information
  • - Reason for preservation: Prevention of confusion in service use
  • - Retention period: 1 year

Reasons for Information Retention under Related Acts and subordinate statutes

If it is necessary to preserve under the provisions of the relevant statutes, such as the Commercial Act or the Consumer Protection Act in e-commerce, the Mackiss Company shall keep its member information for a certain period of time as prescribed by the relevant statutes. In this case, Mackiss Company uses the information it keeps only for the purpose of storage, and the retention period is as follows.

Records on contract or withdrawal of subscription, etc
  • - Reason for preservation: Act on Consumer Protection in e-commerce, etc.
  • - Retention period: 5 years
Records on payment and supply of goods, etc.
  • - Reason for preservation: Act on Consumer Protection in e-commerce, etc
  • - Retention period: 5 years
Records on consumer complaints or dispute handling
  • - Reason for preservation: Act on Consumer Protection in e-commerce, etc
  • - Retention period: 3 years
record of identification
  • - Reason for preservation: Act on Promotion of Information and Communication Utilization and Information Protection
  • - Retention period: 6 months